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Privacy Policy
Effective Date: December 1, 2025
Last Updated: November 7, 2025
Published in advance of website launch for transparency and customer education.
Table of Contents
Introduction
At IZRIN, transparency isn't just a value—it's how we honor both our artisan partners and our customers. We believe that protecting your privacy is as important as preserving the cultural heritage we celebrate through our handcrafted textiles.
IZRIN LLC is a Wyoming-registered company with primary operations based in Morocco, serving customers globally. We operate the IZRIN marketplace connecting authentic Moroccan handcrafted textiles with design-conscious customers worldwide. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website (www.izrin.com), make purchases, or communicate with us.
Current Business Phase: IZRIN is in pre-launch curating phase, building our collection of authentic handcrafted pieces. Our product catalog currently features a curated selection of 15 rugs and 8 textiles, with new artisan partnerships continuously expanding our offerings.
We are committed to protecting your privacy and ensuring you have a positive experience on our website. This policy outlines our data practices in clear, accessible language—because you deserve to understand exactly how your information is handled.
Our Privacy Commitment:
- We collect only what we need to serve you well
- We never sell your personal information to third parties
- We use industry-standard security measures
- We give you control over your data
- We're transparent about our practices
By using IZRIN's website or services, you agree to the terms of this Privacy Policy. If you have questions or concerns, our team responds personally to all privacy inquiries at support@izrin.com.
Information We Collect
We collect information to provide you with an exceptional shopping experience, fulfill your orders, and continuously improve our services. Here's what we collect and why:
Information You Provide Directly
Account Information:
When you create an IZRIN account, we collect:
- Full name
- Email address
- Password (encrypted and never stored in plain text)
- Phone number (optional, for order updates)
- Shipping address(es)
- Billing address
Purchase Information:
When you place an order, we collect:
- Order details (products, quantities, customizations)
- Shipping preferences
- Special delivery instructions
- Gift messages (if applicable)
Payment Information:
IZRIN uses Stripe as the sole payment processor for all customer transactions. We do NOT store your credit card numbers, CVV codes, or full payment details on our servers. Stripe securely processes and stores this information according to PCI-DSS standards. We only retain:
- Last 4 digits of your card (for your reference)
- Card brand (Visa, Mastercard, etc.)
- Expiration date
- Billing zip code
Information We Collect Automatically
Device and Browser Information:
- IP address
- Browser type and version
- Device type (desktop, mobile, tablet)
- Operating system
- Pages visited on our site
- Time spent on pages
How We Use Your Information
We use your information thoughtfully and purposefully to serve you better:
Order Fulfillment and Customer Service
- Processing and fulfilling your orders
- Sending order confirmations and shipping notifications
- Coordinating with artisan partners for made-to-order production
- Handling returns, exchanges, and refunds
- Responding to your questions and support requests
Marketing Communications (With Your Permission)
We only send marketing emails if you've opted in. These include:
- New product launches and collections
- Cultural stories about artisan communities
- Educational content about Moroccan textile traditions
- Exclusive offers and promotions
You Control Marketing: Every marketing email includes an unsubscribe link, and you can update preferences in your account settings.
Information Sharing and Disclosure
We do NOT sell your personal information under any circumstances. We only share your data with trusted partners who help us serve you:
Payment Processors
Stripe (Customer Payment Processor):
IZRIN uses Stripe as the sole payment processor for all customer transactions. Stripe processes credit card and digital wallet payments, handles payment authorization and fraud detection, and complies with PCI-DSS Level 1 standards.
Shipping Partners
Morocco Domestic (Current Operations):
- Amana: Name, phone, shipping address, order weight/dimensions
- CTM: Same information as Amana
Analytics and Marketing Tools
Google Analytics: We share anonymized traffic data to understand site usage. IP addresses are anonymized.
Data Security
Protecting your information is a responsibility we take seriously. We employ multiple layers of security to safeguard your data:
Technical Security Measures
Encryption:
- SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard 256-bit SSL certificates
- Data at Rest: Sensitive data in our databases is encrypted using AES-256 encryption
- Password Protection: Passwords are hashed using bcrypt with salt
Please Help Us Protect You:
- Choose strong, unique passwords
- Don't share your account credentials
- Log out when using shared devices
- Report suspicious activity immediately to support@izrin.com
Your Privacy Rights
You have control over your personal information. Here are your rights and how to exercise them:
Right to Access Your Data
Email support@izrin.com with "Data Access Request" in the subject line. We'll provide your data within 30 days in a readable format.
Right to Delete Your Data
Email support@izrin.com with "Delete My Data" in the subject line. We'll delete your personal information within 30 days, except transaction records we're legally required to retain.
Right to Opt-Out of Marketing
Click "Unsubscribe" in any marketing email, update preferences in your account settings, or email support@izrin.com.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver relevant content.
Types of Cookies We Use
1. Essential Cookies (Required)
These are necessary for the website to function:
- Session Management: Keep you logged in
- Shopping Cart: Remember items you've added
- Security: Prevent fraud and protect your account
2. Analytics Cookies (Optional)
Help us understand how visitors use our site.
3. Marketing Cookies (Optional)
Allow us to deliver relevant content and show you IZRIN ads on other websites.
International Data Transfers
IZRIN operates across borders. Your data may be transferred and processed in different countries:
Primary Data Centers: AWS servers in U.S. regions (Oregon, Virginia)
Current Operations: IZRIN LLC is registered in Wyoming, USA, with primary operations based in Morocco. Data collected in Morocco is transferred to U.S. servers for processing, protected by contractual safeguards, encryption in transit, and secure storage.
Children's Privacy
IZRIN does not knowingly collect personal information from children under 13 years of age. Our website and services are designed for adults (18+).
If you believe your child has provided personal information to IZRIN, please contact us immediately at support@izrin.com.
Data Retention
We Keep Your Data Only As Long As Necessary
Account Information:
- Active Accounts: Retained while your account is open
- Inactive Accounts: After 3 years of no activity, we'll email you to confirm
- Closed Accounts: Most data deleted within 30 days
Order Information:
- Transaction Records: 7 years (required by tax laws)
- Shipping Details: 2 years
Policy Updates
We may update this policy as our business evolves and privacy laws change.
Material Changes will be communicated via:
- Email Notification to your registered email address
- Prominent Website Banner displayed for 30 days
- Account Dashboard Alert
Contact Us
We're Here to Help
support@izrin.com
Within 2 business days
Mailing Address:
IZRIN LLC
Attn: Privacy Department
1621 Central Ave
Cheyenne, WY 82001
United States
Other Contact Options:
- General Support: support@izrin.com
- Security Concerns: support@izrin.com
- Legal Inquiries: support@izrin.com
This privacy policy reflects IZRIN's commitment to transparency, respect, and the protection of your personal information. We handle your data with the same care and authenticity we bring to every handcrafted rug we offer.
Last Updated: November 7, 2025
Effective Date: December 1, 2025
Version: 1.0